Can I ‘Live Chat’ with an agent?
I’d like to speak with someone, may I call you?
Can I contact your team by email?
What are your hours of operation?
Do you have any Spanish-speaking representatives?

Can I ‘Live Chat’ with an agent?

Sure! You can click the ‘Chat with us!’ widget in the lower right-hand corner of this screen. Chat is available from Monday through Friday from 8am until 5pm EST.
If one of our Customer Support agents is available to chat, it is a quick and effective way to handle your inquiries.
If we are not available, or it is off-hours, you can click the ‘Leave a Message’ bar (with the envelope icon) on the lower right-hand side to submit a question for us.

Please note that some browser plugins such as AdBlock will hide the chat button!

I’d like to speak with someone, may I call you?

Of course you can! Customer Support agents are standing by Monday through Friday, from 8am until 5pm Eastern Time waiting for your call. If we aren’t able to answer, please leave a message and we’ll get back to you as soon as possible.

Call us at 888-212-3121.

Can I contact your team by email?

Yes! You can send us an email to: support@xanedu.com with your questions, concerns, quandaries, conundrums, feedback, etc. and we will be happy to assist.

What are your hours of operation?

Customer Support Agents are ready to assist you Monday through Friday, 8am-5pm Eastern Standard time.

Do you have any Spanish-speaking representatives?

Yes! We do have Spanish-speaking agents. However, availability may vary.