Which types of payment do you accept?
Which countries do you accept payment from?
Is my credit card information stored?
What is VeriSign?
What is a credit card verification (CSC/CSID) number?
Can I make a change to my order once it has been placed?
How can I share my book so that my friends and family can purchase a copy?
Can I make purchases as a guest?
Can I make a Tax-Exempt purchase?
We accept VISA, MasterCard, Discover and American Express. You can also use PayPal. If these options do not work for you, you can contact Customer Support to arrange to pay by check.
Due to certain restrictions, we can only accept credit cards issued from:
- New Zealand
- Saudi Arabia
- United Kingdom
Please know that if your country is not listed above you can place an order on our site via PayPal.
You can find more information about PayPal.
After you have completed a purchase, our system encrypts your credit card number to protect you from any unauthorized usage. The only information accessible in our computer system is the last 4 digits of your credit card number, which is kept on file for reference purposes.
VeriSign ensures that transmission of data is secure and through a trusted and authenticated website. A site that is conferred with the VeriSign Secured Seal indicates to online shoppers and other site visitors that the organization has chosen the very best SSL and/or payment processing solution to help protect credit card transactions and other confidential information.
The card verification number is the last 3-digits printed on the signature panel of your credit card. American Express card holders, please note that your verification number is the 4-digit number printed above your credit card number on the front of your card.
Once a book order has been placed it can neither be cancelled or changed. Please be sure to review your Book Preview and Order Preview carefully before submitting your order.
You can share your saved book with friends and family members by following these steps:
- Log in to your book with your username and password.
- Select your book from the My Books section, located to the left of the screen.
- Select the green Share Book button.
- Enter the email addresses of the people you wish to share your book with in the “Enter emails below” field.
- Type in a personalized invitation (or feel free to use the template invite).
- Select the green Send Invite button.
Your friends and family will be sent an email (we do not keep their information on file) inviting them to preview your book.
If they wish to place an order, they’ll be given the option to register for free, create an account and purchase the book for themselves.
You can make purchases as a guest, but you must register to customize your book.
As stated in our Terms and Conditions of Sale Agreement, we do not currently have the ability to process tax-exempt orders.